Frequently Asked Questions
A. Yes you may, If you book hotel or tour/trekking package with us, we provide local SIM card free of cost. either you can apply at the arrival hall or upon check in at the hotel, our representative will assist you to get it.
A. You will be connect with Internet from anywhere in Nepal. if case of network problem in the mountain areas while trekking, you can use your local SIM/DADA to talk to your family and friends in your home country easily.
A. Yes. You can definitely make a 3rd party booking. Please note that we may contact you for security purposes when making a 3rd party booking.
A. We advise you to carry the cards but if you have no card available CASH will also be accepted.
A. If you book minimum 5 nights hotel accommodation with Going Nepal (goingnepal.com) we provide you free airport transfer shuttle.
A. If you feel the need to change the name on your reservation please contact us at ([email protected]) as soon as possible. If you fail to contact us and do not change the guest name the hotel reserves the right to refuse to check in.
A. Book now pay later means; you can book now and pay later at Hotel, whenever you are able to make payment after checking in at the hotel.
A. Yes. Click on the Display Rates box on the hotel page. Once you have selected, the currency will automatically update to the currency you have selected.
A. Further discounts are not offered unless mentioned on the page of the hotel itself. If you need any personalized service or arrangements or special discount for designated personalities, you may write to us from "Customise your trip". we will make a best possible arrangement.
A. Room rates are dependent on the various promotional rates being offered by a hotel at any given time.
A. It all depends on your search criteria. If a hotel is displayed based on your search criteria, the available room types depending on your search will be displayed.
A. In general terms yes, but if you want to stay in that particular hotel, you can request us by email ([email protected]), our reservation department will extra initiation to make an independent inquiry to the hotel if you intend to stay in that specified hotel.
A. Cancellation policy varies. Usually, you can cancel or change your booking right up to 3 days prior to arrival date. You can check the cancellation policy of the hotels you booked.
A. If you book 5 Nights hotels of any destinations of Nepal with Going Nepal, you will get free Arrival Transfer facility from the company.
A. You can see the hotel’s address at the top of the hotel’s page on goingnepal.com. It is also included in your booking confirmation email.
A. The property’s page on goingnepal.com has a link to a map of the area. By following the link to show map, you can see where the property is located.
A. Once you have entered the dates of your stay, the available accommodation types are listed, with the rates clearly displayed next to them. You might see that the same accommodation type has a different rate based on how many people are staying, whether or not breakfast is included, and whether or not the reservation can be canceled.
A. Payment policy depends on the payment policies of hotels/resorts. Most hotels do not require an advance payment or deposit. If they do, you will find the details under ‘Hotel Policies’ as well.
A. Yes, in general terms, you can either cancel or change the reservation through Going Nepal (goingnepal.com) but we advise you to check the cancellation policy of chosen hotels before making any change. Since we are local DMC, we can request hotels to make it possible.
A. If our featured package does not meet your requirement, you may customize as per your interest.
A. Going Nepal Pvt. Ltd is a complete travel agency in Nepal, it is A DMC, B2B and B2C. It looks like an OTA (One line travel agent) but we are a Complete DMC (Destination Management Company for Nepal, Tibet, Bhutan and India.
A. Going Nepal Pvt. Ltd. (goingnepal.com) is a complete DMC, B2B and B2C who is actively providing the best services of a tourism package within a Nepal and recognized by the government of Nepal. It has been operating by very well experienced, trusted and energetic tourism entrepreneurs of Nepal. Going Nepal Pvt Ltd. (goingnepal.com) provides the detailed information about the services and facilities to the site visitors throughout the globe.
A. You may extend your visa from Immigration Department of Nepal.
Address of Department of Immigration is:
Address of Department of Immigration is:
Address: Kalikasthan, Dillibazar, Kathmandu.
Phone: +977 1 4429659, 4429660
Fax +977 1 4433935, 4433934
A. You can get Visa on arrival in the airport, if you want to have Visa prior to land, you will get on the same day from Nepal Embassy or consulates of your respective country.
A. You will get them on arrival Visa in Immigration office in Airport and overland entry points. Or you can apply at Nepalese Embassy or consulate in your respective country.
A. As per your requirement and budget, all type of hotels/resorts are available in the trail. but mostly simple guest houses are available along the trail, they offer you accommodation, breakfast, lunch and dinner.
A. Your legal passport with visa and medical insurance and personal belongings.
A. By September 2018 you could do tour and trekking without guides and now government of Nepal, Ministry of tourism You may come to Nepal alone and you will have to take an experienced tour/trekking guide to make your trip safe and pleasant.